Rancho El Chonete
Limited Memberships

Telegram: (506)8753-6414
Office USA: (303)731-3387
Office-Solo Español: (506)2475-7275
Office Pakistan: (9233)3559-1948

Rancho El Chonete

Telegram: (506)8753-6414
Office USA: (303)731-3387
Office-Solo Español: (506)2475-7275
Office Pakistan: (9233)3559-1948

Privacy Policy

At Rancho El Chonete We Take Your Privacy Seriously

This Privacy Policy applies to data (both aggregate and personal) that we collect from you when you visit https://ranchoelchonete.com, or which we obtain from any forms, document collections, or communications with you.

Our site uses forms to help you request information, purchase products, or make a reservation. Within these forms, we collect contact information (like email address). Contact information from these forms is used to communicate about visit requests and may be used to send promotional material if you’ve requested information, but only from the Rancho El Chonete Ranch. We do not share this information with other companies for marketing efforts unless they are acting as a direct agent of the Rancho El Chonete Ranch and marketing on our behalf. Your contact information is also used to get in touch with you when necessary. We may use your IP addresses to help diagnose problems with our server, and to administer our website. Your IP address may also be used to gather broad demographic information. We do not save IP addresses when you submit personal information via online forms on our website as they will be eliminated from the database once transferred to our customer management system.

POLICY CHANGES

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If we make such a change, we will post a notice on our Website, or notify you by email, at which time you will be able to “opt out” of these new practices by contacting us (using the contact information above). If you are concerned about how your information is used, please check our Website periodically to review our current privacy policy.

What follows is additional information and disclaimers about the information on our website, cookies, types of personal information we retain, and how we use it.

If you need to get in touch with us, please use our online Contact Form. You can also reach us pursuant to the “How to Contact Us” section below.

LINKS TO OTHER WEBSITES

Please be aware that sometimes we provide links to third-party websites as a service to our users, (e.g. rafting or canopy tour companies, etc.) and that we are not responsible for the content or information collection practices of those websites. Please note that these websites’ privacy policies may differ from our privacy policy. We encourage you to review and understand their privacy practices before providing them with information.

COOKIE POLICY

https://ranchoelchonete.com like many other websites, utilizes a standard internet technology called cookies. Cookies help our website determine if you’ve previously visited our website, so we can remember any preferences that may have been set when you previously browsed our website. Cookies are small strings of text that websites send to your browser. Cookies cannot retrieve any other data from your hard drive, or obtain your personally identifiable information. If you are simply browsing https://ranchoelchonete.com, a cookie may be used to identify your browser as one that has visited the site before. Once you have entered information into the reservation system of https://ranchoelchonete.com, we may use cookies so that we can provide a better experience to you based on preferences you have indicated while using the website.

We also use cookies to learn how visitors are using our website. Without cookies, we can tell that 100 visitors accessed vacation packages but cookies help us to know how long a browser stayed on that a vacation package and then where they visited next. Cookies also help us to know how well our digital advertising campaigns are working. But again, we cannot read any personal information from your devices.

You have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies. A quick web search will provide more information about cookies and how to view these cookies in your browser.

ACCURACY

The Rancho El Chonete Ranch has made every effort to ensure that this website is accurate. That said, discrepancies can occur, and we apologize in advance if this has happened. The Rancho El Chonete Ranch, its agencies, representatives, and agents accept no responsibility for errors and omissions however caused. If you find an inconsistency in this web site, and wish to bring this to our attention, please feel free to contact the Rancho El Chonete Ranch pursuant to the “How to Contact Us” section below. This site and its contents are completely copyrighted to Rancho El Chonete Ranch. Unless otherwise specified, any portion of this site, including native programming code, text, design, logos, photography and virtual tours cannot be reproduced without expressed written permission of The Rancho El Chonete Ranch.

THIRD PARTY TRACKING

We participate in behaviour-based advertising. This means that a third party may use technology (e.g., cookies) to collect information about your use of our website so that it can provide advertising about products and services tailored to your interests. That advertising may appear either on our Website, or on other websites. You can opt out of receiving advertising based on your browsing behaviour from some network advertising companies by going to the Network Advertising Initiative and the Digital Advertising Alliance websites, although to completely prevent advertising based upon your browsing behaviour you should also disable the cookies in your browser.

YOUR INFORMATION

We will collect, store and process information about you if you voluntarily provide us with such information in connection with the following:

  • filling in a form on any of our websites;

  • opting in to receive marketing information with us;

  • subscribing to receive a communication from us (e.g. a newsletter, blog or by following us on social media);

  • participating in a survey, competition, or prize draw; or

  • contributing content to us (e.g. for display on an Rancho El Chonete blog post).

The types of information we may obtain include:

  • contact information such as email address, name, address, etc.;

  • passport and visa data, payment data, travel history and details of joint travellers;

  • dates of your travel or stay with us and associated charges;

  • purchase or delivery of products or services;

  • reviews and opinions about our property, products, and/or services; and/or

  • information we receive about you from any third parties through whom you have booked your arrangements

We retain these types of information on our web servers and third-party servers for the purposes of communicating with you regarding your travel or stay with us, and for advertising purposes, newsletter subscriptions, to provide you with information about our property, and provide you with the best guest experience possible.

MANAGING YOUR INFORMATION

You can make the following choices regarding your Personal Information:

Email Subscriptions

You can provide us with your email address so we can send you newsletters, surveys, offers, and other promotional materials. If you don’t want to receive these promotional emails from us, you can unsubscribe from our newsletter list by clicking the “unsubscribe” link at the bottom of any of our emails. Please allow up to 4 weeks for unsubscribe requests to be processed. You will still receive transactional or service-related email communications from us for things like your reservation information or your stay at our property.

Deletion of Your Personal Information

Typically, we retain your Personal Information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We may also keep past Personal Information from reservations and past stays at the Rancho El Chonete Ranch in order to provide you with the best guest experience possible. In addition, we may keep your Personal Information as needed to comply with our legal obligations, resolve disputes, and/or enforce our agreements. You may, however, request that we delete your Personal Information by contacting us with such request pursuant to the “How to Contact Us” section below, and we will delete such Personal Information to the extent required by law.

Revocation of Consent

You may revoke consent, or object, to specific processing of your Personal Information by contacting us. If you revoke your consent for the processing of Personal Information, then we may no longer be able to provide you services including transaction based emails that may include information about upcoming or past stays at our property. In some cases, we may limit or deny your request to revoke consent if the law permits or requires us to do so, or if we are unable to adequately verify your identity.

Access to Your Personal Information

If required by law, upon request, we will grant you with reasonable access to the Personal Information that we have about you. You may request access to your Personal Information by contacting us with such request pursuant to the “How to Contact Us” section below.

PROTECTING YOUR INFORMATION

We take the security of our members and investors very seriously. We use industry-standard encryption technologies when transferring and receiving important customer data exchanged with our Website. No confidential or personal information will ever be requested or sent over regular unencrypted email channels. All our email transmissions are encrypted using SSL Encryption. All sensitive document collections are done through secure file submission services such as PDFfiller. All systems, software, plugins, payment processors, and devices we use are constantly updated and patched to ensure your data is safeguarded.

To help maintain data accuracy, prevent unauthorized access to or disclosure of, and ensure the appropriate use of your Personal Information, we have put in place physical, electronic and managerial procedures. In the event that we are required by law to inform you of any unauthorized access to your Personal Information, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Please keep in mind, however, that no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit using our Website, and you transmit such information at your own risk. Our Company further does not assume responsibility for use or disclosure of your information that are the result of unauthorized or illegal access to our systems or those of our vendors or partners.

RETENTION OF INFORMATION

We retain Personal Information for the period necessary to fulfill the purposes outlined in this policy, or until an individual requests that we delete information about them, unless a longer retention period is required or is permitted by law. If you would like additional information concerning how long we keep a specific type of information, you can contact us pursuant to the “How to Contact Us” section below.

HOW TO CONTACT US

If you have any questions or concerns about our privacy policy, or our use of your information, or if you need help accessing, changing, or deleting your information, or if you wish to make a change to how we handle your information as outlined in the “Managing Your Information” section above, you can contact us using our Contact form, or reach using the following:

Administration
Rancho El Chonete

By Email:
membership@ranchoelchonete.com

By Phone:
Office USA: (303) 731-3387
Cell: (506) 8753-6414

Español:
Office: (506) 2475-7275
Cel: (506) 8592-3344

By Mail:
600 meters South of school, Provincia de Alajuela, Santa Rita, Costa Rica​

“We take the security of our investors very seriously. No confidential or personal information will ever be requested or sent over regular unencrypted email channels. All our email transmissions are encrypted using SSL Encryption. All sensitive document collections are done through secure file submission services. All systems, software, and devices we use are constantly updated and patched to ensure your data is safeguarded. As a private organization, we do not sell any organization.”

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